Privacy Policy

Effective Date: April 2021

The following Privacy Policy governs the online information collection practices of Connect360 Multimedia (“Company,” “Connect 360 Multimedia,” "we" or "us"). Specifically, it outlines the types of information that we gather about you while you are using www.c360m.com (the "Site"), and the ways in which we use this information. This Privacy Policy applies primarily to information which we collect online via the Site.

Please read this Privacy Policy carefully. By visiting and using the Site, you agree that your use of our Site, and any dispute over privacy, is governed by this Privacy Policy. In an effort to comply with changes in technology, and the adoption of new regulations and laws, we may need to change our Privacy Policy at some point in the future, in which case we'll post the changes to this Privacy Policy on the Site and update the Effective Date of the Privacy Policy to reflect the date of the changes. By continuing to use the Site after we post any such changes, you accept the Privacy Policy as modified.

Contents

Summary

We may collect and store personal or other information that you voluntarily supply to us online while using the Site. The Site collects personally identifying information from our users through our online contact form. Generally, this information includes contact information and information about your company. All of this information is provided to us by you.  Connect 360 Multimedia only contacts individuals and organizations that have specifically request that we do so, or in the event that they have signed up to receive our messaging, or have purchased one or more of our products or services.

We also collect and store information that is generated automatically as you navigate online through the Site. For example, we may count users who visit the Site, the date and time of visits, the pages viewed, and time spent on our Site.

The Site also may include links to other websites and provide access to products, services, and information offered by third parties, whose privacy policies we do not control. When you access a third party website by clicking a third party link on our Site, use of any information you provide via such third party website is governed by the privacy policy of the operator of the website you are visiting or the provider of such products or services.

Please also note that as our business grows, we may buy or sell various assets. In the unlikely event that we sell some or all of our assets, or if Connect360 Multimedia is acquired, in whole or in part, by another company, information about our customers and leads may be among the transferred assets.

Personal Information Our Company Collects and How It Is Used

Introduction

You may be asked to provide certain personal information via the Site when signing up for our products or services, or information about our products or services, including first name, last name and email address. If you are registering on behalf of an organization, we may take additional information regarding your organization.  The personal information collected from you during the registration process (or at any other time) is used primarily to provide a customized experience while using our products and services. Your information will never be disclosed, traded, licensed or sold to any third party. However, we may make limited disclosure of personal information under the specific circumstances described below.

The Types of Information We Collect and Store

Some of the information we may collect about you via the Site, and store in connection with the provision and fulfillment of our services to you, may include:

  • Name
  • Email address
  • Telephone number
  • The name of your company
  • Your position title at the company
  • Your company website

How We Use Your Personal Information

The above personal information may be used for the following purposes:

  • To operate, improve, or promote our products and services
  • To provide customer service or support
  • To contact you
    • When you have requested a call
    • When you have opted in to receive email messaging
    • To respond to your email inquiries. Specifically, when you send email inquiries to us, the return email address is used to answer the email inquiry we receive. We do not use the return email address for any other purpose, or share it with third parties.
  • To monitor and analyze trends such as:
    • Behavior on the Site
    • Email clicks and opens
  • To market our products and services through:
    • Email marketing
    • Newsletters
    • Notifications
  • Perform accounting, administrative and legal tasks

Who Has Access to Your Data within Our Organization

Within our organization, access to your data is limited to those persons who require access in order to provide you with the products and services you purchase from us, to contact you, and to respond to your inquiries.  Employees only have access to data on a “need to know” basis.

Who We Share Your Data With Outside of Our Organization, and Why

Unaffiliated Third Parties. 

We may engage service providers in connection with operating and improving the Site, to assist with certain functions, such as email transmission, data hosting, and some aspects of our technical and customer support. We will take measures to ensure that these service providers access, process, and store information about you only for the purposes we authorize, subject to confidentiality obligations, including through the execution of Data Privacy Agreements or Addenda, as applicable.

Authorities.

We may access, preserve, and disclose information about you to third parties, including the content of messages, if we believe disclosure is in accordance with, or required by, applicable law, regulation, legal process, or audits. We may also disclose information about you if we believe that your actions are inconsistent with our policies, or if necessary to protect the rights, property, or safety of, or prevent fraud or abuse of, Connect 360 Multimedia or others.

Why We Store Information We Collect From You

We retain certain information that we collect from you via the Site, while you are an active customer or lead, and in certain cases where you have opted out from receiving our messaging, for the following reasons:

  • To ensure that we do not communicate with you if you have asked us not to;
  • To better understand the traffic to our Site so that we can provide all Site users with the best possible experience;
  • To detect and prevent abuse of our Site, illegal activities and breaches of our Terms of Service; and
  • To comply with applicable legal, tax or accounting requirements.

When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.

Cookies and Tracking Tools

This Site does not employ cookies, or other tracking tools or devices.  Any information that we collect about you via the Site is information that you provide to us directly via the Site.

We may capture aggregated, deidentified information, primarily with respect to Site volume and activity.  In particular, without identifying any particular source, we may know how many visitors came to our Site, how much time they spent on the Site, what pages they visited, and how much time they spent on each page.  This information will not be tied to an ISP address or a person.

Data Security and Data Privacy Regulation

Our Company’s Commitment to Data Security

We implement a variety of administrative, managerial, and technical security measures to help protect your personal information. Connect 360 Multimedia has various internal control standards which relate specifically to the handling of personal information. These include certain controls to help safeguard the information we collect online. Our employees are trained to understand and comply with these controls and we communicate our Privacy Policy, practices and guidelines to our employees. However, while we strive to protect your personal information, you must also take steps to protect your information. We urge you to take every precaution to protect your personal information while you are on the Internet.

General Data Protection Regulation (GDPR)

The GDPR took effect on May 25, 2018, and is intended to protect the data of European Union (EU) citizens.

While we do not specifically target our products or services at residents of the EU, if you are a resident of the European Economic Area (EEA), or are accessing this Site from within the EEA, you may have certain rights with respect to your data.  We respond to all requests that we receive from individuals who wish to exercise their data protection rights in accordance with applicable data protection laws. You can contact us by sending an email to privacy@c360m.com

California Consumer Privacy Act (CCPA)

The CCPA took effect on January 1, 2020, and is intended to protect the data of California residents.

If you are a resident of California, you may have certain rights with respect to your data. We respond to all requests that we receive from individuals who wish to exercise their data protection rights in accordance with applicable data protection laws. You can contact us by sending an email to privacy@c360m.com

Children's Privacy Statement

This children's privacy statement explains our practices with respect to the online collection and use of personal information from children under the age of thirteen, and provides important information regarding their rights under federal law with respect to such information.

  • This Site is not directed to children under the age of thirteen and we do NOT knowingly collect personally identifiable information from children under the age of thirteen as part of the Site. If we become aware that we have inadvertently received personally identifiable information from a user under the age of thirteen via the Site, we will delete such information from our records.
  • Because we do not knowingly collect any personally identifiable information from children under the age of thirteen via the Site, we also do NOT knowingly distribute such information to third parties.
  • We do NOT knowingly allow children under the age of thirteen to publicly post or otherwise distribute personally identifiable contact information through the Site.

CAN-SPAM Compliance

  • We strictly abide by our obligations to comply with anti-SPAM laws.
  • All emails that are sent to you by Connect 360 Multimedia include an unsubscribe link.
  • You can remove yourself at any time from our mailing list by clicking on the unsubscribe link that can be found in every communication that we send you.
  • We will remove you from our mailing list immediately.
  • Additionally, all emails from us will have a clear “From” field that identifies us as the sender and will contain our address for contact purposes.

Personal Information Obtained in the Course of Providing Our Services

This Privacy Policy applies only to information collected via the Site.  Without limitation, this Privacy Policy does not apply to personal information which we receive in the course of performance of our services pursuant to particular client engagements.  Our obligations with respect to the privacy and security of such personal information is specifically addressed by our contracts and agreements with our clients.  Our use of such information may also be governed by applicable federal, state, and international laws, rules and regulations.

Revisions to this Policy

Connect 360 Multimedia reserves the right to revise, amend, or modify this policy, at any time, by updating this posting and providing an updated Effective Date at the top of the revised, amended or modified posting.

Where to Direct Questions about Our Privacy Policy

If you have any questions about this Privacy Policy or the practices described herein, you may contact us through the contact information provided on this website, or by emailing privacy@c360m.com, or by calling (212) 624-9180.